Terms and Condition | Thelederhosen
1. Agreement Between Us
By placing an order on TheLederhosen, you agree to the terms and conditions outlined herein. The contract between us is established only once your payment has been processed and we confirm your order by sending a confirmation email to the address you provided.
2. Right to Refuse Orders
We reserve the right to refuse your order for any reason, including, but not limited to:Insufficient stock to fulfill your order
The inability to deliver to your specified location
A pricing error, whether typographical or otherwise, on our website
In such cases, we will notify you via email and refund any payment made, usually within 30 days. No additional compensation will be provided for any inconvenience caused.
3. Pricing
The prices for our products are clearly displayed on the website at the time of your order. Additional delivery charges may apply, depending on the shipping address. All transactions are processed in USD, and currency conversions are for informational purposes only, subject to slight fluctuations.
4. Right to Cancel Your Order
You have the right to cancel your order within 14 working days after placing it, provided no product has been dispatched. If you cancel after receiving the product, you are responsible for returning the goods to us at your expense. Special orders, such as customized products, are not eligible for returns unless defective.
5. Delivery of Goods
We strive to deliver your goods promptly, and will ensure delivery within 30 days from the date of order acceptance. Once delivered, the goods become your property, and risk of loss or damage is transferred to you.
6. Fraud Prevention
We may verify your personal details through third-party services for fraud prevention. Your personal information will be treated securely and in accordance with privacy laws. By accepting these terms, you consent to such checks being made.
7. Communication & Notifications
All notices and communications should be directed to our support email: support@thelederhosen.com. We will send you any important notices via email or through updates on our website.
8. Force Majeure
We will not be liable for any delays or failures in delivery due to circumstances beyond our control, including, but not limited to, strikes, natural disasters, or other unforeseen events.
9. Governing Law
These terms and conditions shall be governed by the laws of United State, and any disputes will be resolved in the appropriate legal jurisdiction.
10. Entire Agreement
This agreement, together with any other policies on our site, constitutes the entire understanding between us concerning your use of our services. Any changes or exceptions will be communicated to you as necessary.
11. Complaints
If you have any complaints regarding our products or services, please contact us via email at support@thelederhosen.com. We aim to resolve issues swiftly and will escalate the matter to our customer service team if necessary.
