At TheLederhosen, we strive to provide a seamless and efficient delivery experience. Below are the details regarding our shipping process:
Shipping Charges
Shipping costs are calculated based on the total weight of your order, which includes both the products and packaging. There are no hidden handling charges, and taxes are not applied to your order.
Delivery Time
We aim to process and dispatch orders within 10-15 business days. For custom-made or special orders, please allow up to 4 weeks for delivery.
Free Shipping
Enjoy free shipping on all orders over $250! Take advantage of this offer and get your Bavarian-inspired attire delivered to your door at no extra cost.
Delivery Times
Please note that delivery times can vary depending on your location. You will be provided with an estimated delivery date during checkout.
Return Shipping
Customers are responsible for return shipping costs. Please ensure that all returns are securely packaged, as we cannot accept responsibility for lost or damaged items.
Exchanges
We only offer exchanges for items that are defective or damaged. If you receive a defective item, please contact our customer support team immediately for assistance.
Delivery Restrictions
Unfortunately, we do not offer delivery to PO Boxes. We recommend using a physical address for the smoothest delivery experience.
Shipping Partners
We collaborate with trusted delivery partners like DHL and FedEx to ensure the safe and timely arrival of your order. Once your order has been dispatched, you will receive an email containing tracking information, so you can track your package’s journey every step of the way.
For any additional questions or concerns about shipping, please feel free to contact our support team at support@thelederhosen.com.